Viber Business
Discover a new service for accessible communication with customers!
Increase sales and improve customer engagement with interactive communications from one of the world's largest messengers.
Choose the communication format
with your customers based on the goals and objectives of your business.
Transactional messages
- Delivery confirmation
- Information on withdrawal or transfer of monetary funds
- Confirmation of activation in the personal account, etc.
Advertising messages
- Notifications of discounts and sales
- Information about new additions
- Activate old customers
Two-way communication
- Communication with clients in dialogue mode
- Customer support 24/7
- Receive feedback on the provided services
Diversify your content
Use different tools
Interactive buttons
Images
Video
Don't be afraid to experiment and captivate even the most sophisticated audience. An almost infinite number of characters will help you not to limit your imagination.
Send your customers files, photos and videos. Documents about booking tickets and hotels.
To avoid getting lost and distracting customers from personal messages, Viber Business has collected all business messages in a separate folder on the main chat screen.
Don't forget to track analytics in a convenient format, this will help make your business more profitable and improve customer communication.
